We offer multiple secure payment options like credit cards, apple pay, google pay, .... You can select your preferred payment method during checkout.

We are committed to shipping your pre-order as close as possible to the expected shipping date and will keep you updated every step of the way. If there is any change to the timeline, we will let you know promptly.

If you prefer not to wait, you may request a full refund for a delayed pre-order by reaching out to support@myplotmate.com.

With every pre-order you will receive a special surprise at no extra cost. The surprise is a different one for each product and always connected to the story.

It is only available during the pre-order window.

The pre-order window will close latest at start of shipping. There is no fixed date or time frame because we want to provide the product to you as soon as possible.

We currently ship throughout the US, UK, EU, Canada and Australia. Please note that some products may not be available in all regions due to local regulations and compliance requirements.

• Callahan: US, UK, EU
• Emmett: US, UK, EU, Canada & Australia

We're working on expanding to additional regions. Join the Black Envelope to be the first to know when new shipping destinations become available.
Important: Due to state regulations, we are unfortunately unable to ship to Alabama at this time.

Shipping within the US is free.

Shipping outside the US is calculated based on your location and the items in your order.

You will always see the full shipping cost before completing your purchase - no hidden fees.

Yes. All orders ship in discreet packaging.

On top of that, all our products come with a premium book-style packaging, designed to look like a book on your shelf, at no extra cost. Building your secret library for your most favorite dark romance stories.

All sale is final due to the nature of our products. However, our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

All sale is final due to the nature of our products. However, our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

We want you to be happy with your purchase. If there is any issue with your order or delivery, please contact us and we will work with you to resolve it.

Limited Warranty

This product includes a 1-year limited warranty covering defects in materials and workmanship under normal use. The warranty does not cover damage caused by misuse, accidents, improper handling, or normal wear and tear. Cosmetic or non-functional variations that do not affect product performance are not covered.

If your item arrives defective, please contact us within 14 days of delivery with photos and a description of the issue. We will provide a replacement at no cost.

For issues arising after 14 days but within the 1-year warranty period, please contact us and we will review the case and offer a replacement or appropriate resolution.

Please see our Return Policy for information about returns and refunds.

Yes. All our products are tested by independent, accredited testing laboratories to make sure that they fulfill quality and safety standards. This includes aspects such as mechanical, electrical, chemical, and material safety.

Read more about our quality approach.

We are committed to minimizing risk and prioritizing your safety.

Yes. All our products are officially licensed. Not only do we license it. We collaborate closely with the author. Our target is to create products that are as close as possible to the stories that you love.

Our products are designed and manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

1. Join our book club. Once you joined, we’ll send you a confirmation email — don’t forget to check your junk folder just in case. Your subscription becomes active after you confirm your e-mail address.
2. Add your new favorite toy to the cart using the "with book" variant.
3. Go to check-out. Make sure to use your book club member e-mail address. An automatic discount will be applied to your cart.
4. Execute check-out.